Research Projects

[1] Research on the Risk Evaluation model and control strategies of intelligent medical services based on machine learning，National Natural Science Foundation of China (NO. 72271102), 2023.01- 2026.12.

[2] Research on value creation model and optimization of full-process medical services in the smart connected environment, National Natural Science Foundation of China (NO.71971092), 2020.01-2023.12

[3] Building Patient Trust and Governing Patient Doctor Relationship in the Context of Mobile Health, National Natural Science Foundation of China (NO.71671073), 2017.01-2020.12

Representative Research Papers

[1] Guorui Fan，Zhaohua Deng* et al. Machine learning-based prediction models for patient's no-show in online outpatient appointments. Data Science and Management. 2021,2, 45-52

[2] Hong Wu, Zhaohua Deng*, Bin Wang, Hao Wang. How online health community participation affects physicians' performance in hospitals: Empirical evidence from China. Information & Management, 2021, 58(6).

[3] Hong Wu, Zhaohua Deng*, Bin Wang, Sumeet Gupta. How Does Service Price Influence Patient's Sequent Decisions in Online Health Communities? Electronic Markets, 2021，31，877-893 .

[4] Gang Li; Guorui Fan; Yanyan Chen; Zhaohua Deng (*). What patients "see" doctors online during Cov-2019 in Wuhan? Journal of the American Medical Informatics Association, 2020, 27(7): 1067-1071

[5] Hong Wu；Zhaohua Deng(*)，Bin Wang，Tailai Wu. Online Service qualities in the multistage process and patients' compliments: a transaction cycle perspective. Information & Management. 2020, 57(5):103230.

[6] Li, J., Wu, H., Deng, Z. (*), Evans, R.D., Hong, Z. and Liu, S., Why online medical teams disband? The role of team diversity and leadership type, Information Technology & People, 2021, 34(3):1175-1199 (SSCI, Q2, IF:2.495)

[7] Li, J., Deng, Z(*) et al. How doctors take initiatives in online healthcare communities, Industrial Management & Data Systems, 2020,120(7): 1401-1420. (SCI, Q2, IF:3.329)

[8] Shan Liu; Hao Wang; Baojun Gao; Zhaohua Deng. Doctors' Provision of Online Health Consultation Service and Patient Review Valence: Evidence from a Quasi-Experiment. August 2020, Information & Management, DOI: 10.1016/j.im.2020.103360 (SSCI, Q1, IF:5.155).

[9] Hong Wu; Zhaohua Deng(*), Knowledge Collaboration among Physicians in Online Health Communities: A Transactive Memory Perspective, International Journal of Information Management, 2019, 49:13-33

[10] Zhaohua Deng; Ziying Hong et al. The Effect of Online Effort and Reputation of Physicians on Patients' Choice: 3-Wave Data Analysis of China’s Good Doctor Website, Journal of Medical Internet Research,2019, 21(3): e10170

[11] Qing Ye; Zhaohua Deng (*) et al. Using Electronic Health Records Data to Evaluate the Impact of Information Technology on Improving Health Equity: Evidence from China. Journal of Medical Systems. 2019, 43:176-184 (SCI, Q2, IF:3.058)

[12] Cong Ren; Zhaohua Deng (*) et al. Health information in the digital age: An empirical study of the perceived benefits and costs of seeking and using health information from online sources, Health Information and Libraries Journal, 2019, 36(2):153-167 (SCI, IF:1.356)

[13] Jiaying Li; Hong Wu; Zhaohua Deng (*); Evans Richard. How do professional capital and team heterogeneity affect the demands of team-based service? BMC Medical Informatics and Decision Making. 2019，19: 119(SCI, Q2, IF:2.317)

[14] Ziying Hong; Zhaohua Deng(*), Wei Zhang. Examining factors affecting patients trust in online healthcare services in China: the moderating role of the purpose of use, Health Informatics Journal, 2019,25(4):1647-1660 (SCI, IF :2.932).

[15] Tailai Wu; Zhaohua Deng(*) et al. Seeking and using intention of health information from doctors in social media: The effect of doctor-consumer interaction, International Journal of Medical Informatics, 2018，115: 106~113

[16] Zhaohua Deng; Shan Liu(*), Understanding consumer health information seeking behavior from the perspective of the risk perception attitude framework and social support in mobile social media websites, International Journal of Medical Informatics, 2017, 105: 98~109

[17] Zhang, X；Liu, S; Deng, ZH; Chen, X. Knowledge sharing motivations in online health communities: A comparative study of health professionals and normal users. Computers in Human Behavior. 2017(ESI highly cited paper)

[18] Hongyi Mao; Shan Liu; Jinlong Zhang; Zhaohua Deng, Information technology resource, knowledge management capability, and competitive advantage: The moderating role of resource commitment, International Journal of Information Management, 2016, 36(6): 1062~1074

[19] Zhaohua Deng; Shan Liu; Oliver Hinz, The health information seeking and usage behavior intention of Chinese consumers through mobile phones, Information Technology and People, 2015, 28(2): 405~423

[20] Shan Liu; Zhaohua Deng(*) , How Environment Risks Moderate the Effect of Control on Performance in Information Technology Projects: Perspectives of Project Managers and User Liaisons, International Journal of Information Management, 2015, 35(1): 80~87

[21] Shan Liu; Zhaohua Deng (*), Understanding knowledge management capability in business process outsourcing: a cluster analysis, Management Decision, 2015, 53(1): 124~138

[22] Zhaohua Deng(*); Xiuting Mo; Shan Liu, Comparison of the middle-aged and older users' adoption of mobile health services in China, International Journal of Medical Informatics, 2014, 83(3): 210~224 (IJMI most cited paper，IF:3.025)

[23] Zhaohua Deng, Understanding public users' adoption of mobile health service, International Journal of Mobile Communications, 2013, 11(4): 351~373

[24] Zhaohua Deng(*); Yaobin Lu; Kwok Kee Wei; Jinlong Zhang, Understanding customer satisfaction and loyalty: An empirical study of mobile instant messages in China, International Journal of Information Management, 2010, 30(4): 289~300 (ESI Most cited paper)

[25] Yaobin Lu; Zhaohua Deng(*); Bin Wang, Exploring Factors Affecting Chinese Consumers, Usage of Mobile Short Message Service for Personal Communication, Information Systems Journal, 2010, 20(2): 183~208